a big THANK YOU! I hope you pass along to the gentleman I spoke to regarding my lost order...a big THANK YOU!! I received my two frames today and they are beyond what I expected. They are beautiful! I had never ordered from you folks before but you are now my frame supplier for my paintings. Thank you for your help as well!
Zerti, | I was thrilled ... I was thrilled to receive my canvas prints this morning. They look great! They were packaged well to avoid damage, and arrived very quickly, less than a week from image upload to delivery. The upload process was also very simple. Thanks!
Kerry Grant, Calgary | Great service and great results Great service and great results. Thanks for a job well done and looking forward to a long, mutually beneficial relationship.
designFRAME, Burnaby | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, |