replacment frame Just wanted to let you know the replacement frame showed up today and it was perfect. I already mounted the canvas and it is hanging on the wall. I really appreciate your efforts through the process of the broken frame, etc. I will definitely use you again. Mike
Beenesh, | Happy Framing! Hi, the frame arrived and it's wonderful. Thank you!!
Joojeh, | Thx for 25% Artist's discount I wanted to thank Diana for her help in leading me through the characteristics of the frames and the ordering process yesterday. I was very happy to be offered a 25% Artist's discount.
Jeff, | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |